Terms of service

PRIVACY POLICY

Last updated: June 2026

Who we are
The Proud Gifts is an online gift store operated at theproudgifts.com, offering both print-on-demand and ready-stock products through a network of fulfillment partners. We are committed to protecting your personal information and your right to privacy.

What information we collect
When you place an order or create an account we collect:

  • Name and contact details
  • Delivery address
  • Payment information (processed securely via Shopify Payments)
  • Email address
  • Order history

How we use your information
We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and tracking updates
  • Respond to customer service enquiries
  • Send marketing emails (only with your consent)
  • Improve our store and services

Who we share your information with
We share necessary order information with:

  • Printify, CJ Dropshipping, ShineOn, and Zendrop (our print and fulfilment partners) to produce and ship your order
  • Shopify (our store platform) to process payments and manage orders
  • Shipping carriers to deliver your order

We never sell your personal data to third parties.

Your rights (GDPR)
If you are based in the UK or EU you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw marketing consent at any time

To exercise any of these rights contact us at support@theproudgifts.com

Cookies
Our store uses cookies to enhance your browsing experience and analyse store traffic. You can control cookies through your browser settings.

Data retention
We retain your order data for up to 7 years for legal and accounting purposes.

Fulfillment Partners

The Proud Gifts works with a network of fulfillment partners, including print-on-demand suppliers and dropshipping partners located in the UK, US, and internationally. Our partners include Printify, CJ Dropshipping, ShineOn, and Zendrop. By placing an order, you acknowledge that:

  • Products may be produced, packaged, or shipped by a third-party partner on our behalf.
  • Packaging, included documentation, or branding may vary slightly depending on the fulfillment partner.
  • Delivery times vary by product and fulfillment method, as outlined in our Shipping Policy.

Product Accuracy

We make every effort to ensure product images and descriptions are accurate. However, slight variations in colour, print placement, or material may occur due to differences in manufacturing batches, screen display settings, or fulfillment partner processes. These variations do not constitute a defect.

Contact us
For any privacy related queries contact us at: support@theproudgifts.com

The Proud Gifts
theproudgifts.com